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The process of provisioning and activating devices through
a carrier is not a simple process. You would first need to gain access to the
carrier's internal provisioning systems, and the process requires specific
hardware information throughout the many steps.
As a customer of CrossBridge Solutions, you will
benefit from our relationships with all of the carriers. We have access to
each carrier's provisioning system and will complete the entire activation
process for you. Once your contract is signed and rate plans are chosen for
each device, we will activate the units through the carrier and provide you
with all of the necessary configuration parameters for provisioning the device.
AT&T Activations Activation
of devices on AT&T for packet data services requires the purchase of
a SIM card, supplied by CrossBridge Solutions, for each device. In addition
to inserting the SIMs into your devices, you will need to configure them with
a custom Access Point Name (APN) that we send with each SIM order. We provide
instructions on how to complete this simple process.
Sprint Activations Activation of
devices on Sprint for packet data services results in the generation of a spreadsheet
containing a row of activation parameters for each device in the order. Every
device must have these parameters loaded into its memory, a process called "provisioning."
General instructions on how to accomplish the device-provisioning task are
provided by your device manufacturer. They may also make a software tool available
to you to help with this task.
Device Provisioning Tool CrossBridge
will provide specific provisioning instructions in cases where they may differ
slightly from those of the manufacturer. We can optionally provide you with
our PC-based Device Provisioning Tool (compatible with many Sprint certified
devices) that will allow you to quickly and easily complete the provisioning
process. Simply enter the file name of your activation spreadsheet, connect
a device to the serial port on the PC, click the "Provision" button
and let the software do the rest.
Portal Access CrossBridge's online
CrossBridge Solutions Portal makes it easy to keep track of your
devices. Through a secure website you can check the status, authentication
history and usage records for your devices. As we continue to develop this
portal, you will be able to manage all aspects of your devices online
at your convenience.
Devices CrossBridge Solutions will
support any device that is certified and approved on the Sprint, AT&T,
or ORBCOMM networks. We have partnerships with the leading device manufacturers
in the industry. Through these partnerships we can help you design your end-to-end
solution as well as provide exceptional support for your chosen hardware. To
learn about our industry-leading partners click
here.
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