The Important Network Operations Center

A network operations center (or NOC, pronounced like the word "knock") is a place from which a telecommunications network is supervised, monitored, and maintained.

The CrossBridge NOC is the focal point for network management, performance monitoring, and coordination with our affiliated network providers. We continuously monitor and analyse network events using visualizations of each of the carrier networks. Workstations provide detailed status of the network and the necessary software to manage network functionality. Our technicians perform troubleshooting, communicate with technicians at other NOCs, and track problems through resolution. We have established policies and procedures and if necessary, escalate internally and externally to the appropriate personnel.

The CrossBridge NOC is comprised of a hardened and secure data center, which provides:

Multiple Power Sources

Backup generator

Diverse carrier infrastructure

Multiple Tier 1 and 2 Carriers

Private/Static IP addressing

Secure Access Points

Tight Access Controls

Since 1990, CrossBridge Solutions has been offering industry-leading technical support and customer service. Our success stems from our belief that service does not stop with the network, and that all customers deserve personal attention.

The CrossBridge NOC is staffed 24-hours per day, 7-days per week and 365-days per year.